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About Us

Elektrisches Racing

Welcome to Elektrisches Racing – Your Ultimate Destination for Premium eBike Parts!

Our Journey

Founded in 2022 by a duo of visionary brothers in the sun-kissed landscapes of Southern California, Elektrisches Racing sprang to life with a singular ambition: to revolutionize the eBike experience. With a rich background in highline automotive sales spanning over 11 years, we bring a unique blend of luxury, performance, and unparalleled expertise to the world of eBikes.

Our Mission

At Elektrisches Racing, we believe in the power of electric mobility. Our mission is simple yet profound: to provide the best eBike parts for riders who share our passion. Whether you're an urban commuter, a weekend warrior, or an off-road adventurer, we're here to enhance your riding experience with top-notch components that promise performance, durability, and style.

Why Choose Us?

  1. Expertise in eBiking: Born from a genuine love for eBiking, our expertise is grounded in real-world experiences. We know what riders need because we are riders too.

  2. Quality You Can Trust: Each product in our catalog is a testament to our commitment to quality. We partner with leading manufacturers and employ rigorous testing to ensure that you get the best.

  3. Innovation at Its Core: Innovation isn't just a buzzword for us; it's a guiding principle. We are constantly on the lookout for the latest advancements in eBike technology to bring you cutting-edge solutions.

  4. Community and Support: Elektrisches Racing is more than a company; it's a community. We offer unparalleled customer support and foster a space where eBike enthusiasts can connect, share, and learn.

Our Vision for the Future

As we ride into the future, our vision is to not only be a leader in eBike parts but also a catalyst for change in how people perceive and use electric bikes. We dream of a world where eBiking is not just a hobby but a lifestyle choice that's eco-friendly, efficient, and exhilarating.

Join Us on This Electrifying Journey!

Whether you're gearing up for your next ride or dreaming about your first eBike, we invite you to be a part of our story. At Elektrisches Racing, we're more than just a company - we're a family of riders, dreamers, and innovators. Join us as we pave the way for a greener, more exciting future on two wheels.

Ride with Us - Ride with Elektrisches Racing.

 

-Ben & Charlie 

FAQ

ORDERS & SHIPPING

What's my order status?

To lookup the status of your order, click here! If you have an elektrischesracing.com account, you can log in and view order status and tracking on the Order History page. MOST orders placed Monday-Friday before 5pm will usually ship the same business day. For All orders placed after the cut off time or placed Saturday-Sunday will ship the following business day (Monday-Friday). Please note: Orders placed during special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing. If you need further assistance, please click here to email us.

How do I cancel my order?

Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via email or live chat for immediate assistance. If we are unable to cancel your order, we can always walk you through our easy returns process.

How do I return a product?

Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

I forgot to add an item to my order; can I make a change before it ships?

Once your order has been completed, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please place a new order on the website for the additional items.

Can I change the color/size of what I just ordered?

Once your order has been submitted successfully, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please contact us immediately to cancel the order. Otherwise, you can return or exchange your item once it arrives. Please review the Return Policy

Can I make a change to my billing or shipping address before my package ships?

You may change your shipping address after you place an order by contacting customer service below. Typically, you can only do this the same day an order was placed because items are shipping as fast as possible. If an item has already been processed for shipping, you may not be able to change the address. All address corrections are subject to review and can be declined following a security screening.

Do you ship to PO Boxes?

Yes we do

Can I pay for my orders using crypto currency?

Not yet!

PRODUCT & INVENTORY

The style/size/color I want is out of stock. When will you be restocking?

Elektrisches Racing comes out with new collections each season. If something is out of stock, you can sign up for back in stock email alerts on the product page of the out of stock item.

Do you provide price matching or adjustments?

Sorry, Elektrisches Racing does not offer price matching or adjustments at this time.

Returns and Refunds

How do I return a product?

Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

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ELEKTRISCHES RACING