Products & Compatibility
Which bikes do you carry parts for?
We specialize in parts and performance upgrades for electric dirt bikes and e-motos, including the Sur-Ron Light Bee, Talaria, Segway, RAWRR Mantis, Stark, Altis, and 79Bike, plus a selection of mountain bike components. If you don't see your model, email us and we'll let you know what we can source.
Do you sell OEM or aftermarket parts?
Both. We stock genuine OEM replacement parts (such as Sur-Ron OEM components) as well as performance and upgrade parts from brands like Warp 9 and Baja Designs. Each product page notes the brand so you know exactly what you're getting.
Not sure whether a part fits your bike?
Email us at support@elektrischesracing.com with your bike model and we'll help you find the right part.
Are these parts street legal?
Most of what we carry is designed for off-road use. Always check and follow your local and state laws before riding on public roads.
Do you provide installation instructions?
Many products include fitment notes on the product page, and we publish install guides and how-tos on our Tips and Tricks blog. If you get stuck, email support@elektrischesracing.com and we'll point you in the right direction.
Orders & Shipping
Where do you ship from, and where do you ship to?
All orders ship from our facility in Laguna Beach, California. We ship throughout the United States and to most international destinations. We are a shipping-only operation and do not offer local pickup.
How long until my order ships?
Most in-stock orders placed before 5:00 PM PST on a business day ship the same business day. Made-to-order items, such as GUTS Racing seat covers, are produced after you order and typically ship within 7–15 business days.
An item says "backorder" or "made to order" — what does that mean?
A few products are built to order or temporarily out of stock. When that's the case, the expected lead time is noted on the product page (made-to-order items can take several weeks). You're welcome to email us before ordering for the latest estimate.
Do you offer free shipping?
Yes — we offer free shipping on parts orders over $200 within the contiguous United States (the lower 48 states). Other orders are calculated at checkout based on destination and weight.
Will I get tracking?
Yes. You'll receive tracking information by email as soon as your order ships.
Returns & Warranty
What is your return policy?
We accept returns within 14 days of delivery on eligible items in their original, unused condition and packaging. A 10% restocking fee applies, and order cancellations are subject to a 10% fee. Return shipping is the customer's responsibility.
Which items can't be returned?
Warp 9, Sur-Ron OEM, Baja Designs, GUTS seat covers, KO and EBMX products, complete bikes, sale items, gift cards, and discounted or promo-code orders are not returnable.
How do I start a return?
Email us at support@elektrischesracing.com to request a return before sending anything back. Items returned without an approved request can't be accepted.
What about warranty claims?
Warp 9 and Baja Designs products are warrantied through the manufacturer — please contact Warp 9 or Baja Designs directly for warranty support. For any other issues, reach out to us and we'll help.
Dealers & Wholesale
Do you offer dealer or wholesale pricing?
Yes — we work with dealers and shops. Email support@elektrischesracing.com to request our dealer information and get set up.
Contact
Questions about an order or a product? Email support@elektrischesracing.com and our team will get back to you.