Flooding and Severe Weather Impacting Delivery Southeastern U.S. (FL, GA, SC, NC, AL, TN, KY, and VA) as of 10/02/2024

Best Surron Upgrades in 2024

Upgrading a Surron electric bike can significantly enhance its performance, handling, and overall riding experience. The best upgrades often depend on your specific needs and the type of riding you do, but here are some popular options:

  1. Battery Upgrade: Increasing the battery capacity can give you a longer range and potentially more power.

  2. Controller Upgrade: A higher quality controller can improve the bike's responsiveness, power delivery, and efficiency.

  3. Suspension Upgrade: Upgrading the front and rear suspension can greatly improve handling, especially if you're riding on rough terrain or doing jumps.

  4. Tires: Depending on your riding style and terrain, getting tires that are better suited for your needs can make a big difference in grip and control.

  5. Brakes: Upgrading to higher-end brakes can provide better stopping power and control, which is especially important if you've increased the bike's power and speed.

  6. Chain and Sprocket: Upgrading these can improve the bike's acceleration and durability.

  7. Seat: A more comfortable or performance-oriented seat can enhance your riding experience, especially on longer rides.

  8. Handlebars and Grips: Upgrading to handlebars that suit your riding style and body size, along with high-quality grips, can increase control and comfort.

  9. Lights and Reflectors: For those who ride in low-light conditions, upgrading the lighting system can be a crucial safety feature.

  10. Protective Gear: While not a direct upgrade to the bike, investing in good quality protective gear (helmet, gloves, body armor) is essential for safe riding.

Remember, when upgrading your Surron, it's important to ensure that the parts are compatible and that modifications don't void any warranties or violate local laws, especially if you're using it on public roads.

FAQ

ORDERS & SHIPPING

What's my order status?

To lookup the status of your order, click here! If you have an elektrischesracing.com account, you can log in and view order status and tracking on the Order History page. MOST orders placed Monday-Friday before 5pm will usually ship the same business day. For All orders placed after the cut off time or placed Saturday-Sunday will ship the following business day (Monday-Friday). Please note: Orders placed during special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing. If you need further assistance, please click here to email us.

How do I cancel my order?

Depending on the status of your order, we may not be able to cancel it. In order to best assist with your request, we recommend reaching out to us via email or live chat for immediate assistance. If we are unable to cancel your order, we can always walk you through our easy returns process.

How do I return a product?

Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

I forgot to add an item to my order; can I make a change before it ships?

Once your order has been completed, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please place a new order on the website for the additional items.

Can I change the color/size of what I just ordered?

Once your order has been submitted successfully, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please contact us immediately to cancel the order. Otherwise, you can return or exchange your item once it arrives. Please review the Return Policy

Can I make a change to my billing or shipping address before my package ships?

You may change your shipping address after you place an order by contacting customer service below. Typically, you can only do this the same day an order was placed because items are shipping as fast as possible. If an item has already been processed for shipping, you may not be able to change the address. All address corrections are subject to review and can be declined following a security screening.

Do you ship to PO Boxes?

Yes we do

Can I pay for my orders using crypto currency?

Not yet!

PRODUCT & INVENTORY

The style/size/color I want is out of stock. When will you be restocking?

Elektrisches Racing comes out with new collections each season. If something is out of stock, you can sign up for back in stock email alerts on the product page of the out of stock item.

Do you provide price matching or adjustments?

Sorry, Elektrisches Racing does not offer price matching or adjustments at this time.

Returns and Refunds

How do I return a product?

Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).